This Refund Policy explains how refunds are handled for subscriptions to the E-Lab Management Software provided by PulseOne Integrated Solution ("Pulse1", "we", "us" or "our").
Free plan
Our Free plan is available at no cost, so no charges and no refunds apply to it. We encourage you to explore the Free plan before choosing a paid plan.
Paid subscriptions
Fees for Monthly, Yearly and Pay As You Go plans are generally non-refundable once a billing period has begun or once bills have been generated, except where required by applicable law or expressly stated otherwise.
Requesting a refund
- Refund requests must be submitted to support@pulse1.in with your account details.
- Each request is reviewed on a case-by-case basis.
- Approved refunds are processed to the original payment method within a reasonable timeframe.
Cancellations
You may cancel a paid plan at any time. Cancellation stops future renewals; it does not automatically entitle you to a refund for the current billing period unless otherwise required by law.
Changes to this policy
We may update this Refund Policy from time to time. Updates will be posted on this page with a revised date.
Contact us
For any questions regarding this policy, please contact us at support@pulse1.in or sales@pulse1.in.
PulseOne Integrated Solution, Birua Complex, Hethu, Behind Ranchi Airport, Hatia, Ranchi 834004, Jharkhand, India.